Plans
- Free: $10 one-time usage allowance, up to 3 users, sandbox size up to
micro - **Pro (60 monthly usage allowance, up to 5 users, sandbox size up to
medium, with overage billing - **Max (200 monthly usage allowance, up to 10 users, sandbox size up to
xxl, with overage billing
How the usage allowance works
Two usage categories draw from the same balance:- Managed inference: model input, output, and cache usage is charged at the rates in Usage Pricing.
- Cloud VM compute: runtime costs 0.0130 per GiB RAM-hour.
What consumes the allowance
Managed inference and VM compute are metered while Tembo runs work such as:- Creating pull requests from assigned issues (Linear, Jira, Slack)
- Fixing production errors from Sentry
- Optimizing database queries and indexes
- Processing pull request feedback through the Feedback Loop
When the allowance runs out
What happens when your balance reaches zero depends on your plan and overage setting:- Free: new sessions are blocked until you upgrade or add usage.
- Pro or Max with overages enabled: sessions continue and are billed as overage, up to the maximum overage limit you set. Once that limit is reached, new sessions are blocked.
- Pro or Max with overages disabled: new sessions are blocked as soon as the included allowance is exhausted.
Usage bursts
Some integrations can create a large batch of work at once — for example, a repository or integration sync, or a token refresh that triggers a backlog of issues. Tembo does not cap or rate-limit how much work an integration enqueues; the batch is processed as worker capacity becomes available, and each resulting session consumes allowance when it runs. The same allowance and overage limits above apply, so a burst cannot spend beyond your included allowance plus your overage limit. To absorb large bursts without interruption, enable overages with an appropriate limit, or use auto-reload.Usage refunds
You may receive automatic refunds in some cases:- Failed sessions: if Tembo cannot complete a session because of an internal error
- Duplicate issues: if the same issue is queued more than once
- Invalid inputs: if a session fails due to missing access or configuration problems
Usage and monitoring
You can track managed inference, compute, total usage, VM resource-hours, and daily spend in the Billing dashboard. Overage invoices list managed inference and compute separately.Buying additional usage
- Free plan: upgrade to Pro or Max for overages, or purchase additional usage
- Pro and Max: overage billing is automatic after the included allowance is used
- All plans: purchased usage is available from Billing settings and does not expire
Auto-reload
Auto-reload purchases usage when your available balance drops below a threshold so sessions can keep running. Accrued compute is included when Tembo evaluates the balance.Set up auto-reload
- Go to Billing settings
- Add a payment method if needed
- Configure your threshold, target balance, and monthly limit
- Turn on auto-reload
Notes
- You cannot remove a payment method while auto-reload is enabled
- Monthly limits cap automatic purchases
- You can still purchase usage manually at any time
Troubleshooting
Auto-reload is not running: confirm your payment method is valid, your balance is below threshold, your monthly limit is not reached, and auto-reload is enabled. You cannot remove your payment method: disable auto-reload first. Payment failed: confirm the card is valid and has available funds. Purchased usage did not appear immediately: billing updates can take a few minutes. Need help? Contact hi@tembo.io.Enterprise pricing
If you need custom pricing, reach out to support@tembo.io for:- Custom usage allowances
- Custom or unlimited sandbox sizing
- Volume pricing
- Custom BYOK deployment and provider configuration
- Dedicated support
- Flexible billing options